Help & Support

Find answers to your questions or contact our support team

Contact Us

Email Support admin@streamash.com Get help within 24-48 hours

Frequently Asked Questions

General Questions

Streamash is a next-generation social platform where creators share video, photo and audio content, and viewers are rewarded for their engagement. Your attention has real value here.
Download the Streamash app from the App Store or Google Play. Create an account in seconds and start watching content to earn rewards. You can also create and share your own content with the community.
Yes, Streamash is available worldwide. Anyone with a smartphone can download the app and start using the platform. Access may however be restricted in certain regions due to local regulations.

Rewards

When you watch content, you spend energy and earn rewards. The reward pool is shared between viewers and creators.
Energy is required to earn rewards from watching content. You start with 100 energy points. Each view costs 10 energy points. Energy regenerates over time (10 points per hour). This system ensures fair distribution of rewards.
Several possible reasons: 1) Your energy is at zero — wait for it to regenerate (10 points per hour). 2) The content wasn't watched long enough to count as a valid view. If the problem persists, contact admin@streamash.com for support.

Content Creation

Open the app, tap the create button, and record or upload a video, photo or audio. Add a description and share it with the community. It's that simple.
You can share videos, photos and audio content. Express your creativity in whatever format suits you best.
All content goes through automated and manual review to ensure it complies with our community guidelines. Content that violates our terms will be removed and repeat offenders may be suspended.

Security

Keep your recovery phrase secure and never share it with anyone. Enable biometric authentication if available. Be wary of phishing attempts — Streamash will never ask for your password or recovery phrase.
Contact us immediately at admin@streamash.com with details of the issue. We take security seriously and will investigate promptly.

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